COVID-19 Testing at TravelSafe
Convenient on-line booking system can be accessed 24/7
Our conscientious team follows up with every client to ensure your documents have been received
TravelSafe Clinic has a certified driver on call when test results are required urgently
We offer a mobile service that suits your schedule
Our team is working diligently to assist clients to book an appointment best suited for specific departure dates and times. Flights are being canceled, rescheduled and border entry requirements are changing frequently due to the COVID-19 pandemic. Please read the following information before you book your appointment. It will assist you to plan.
Please follow steps 1-3 BEFORE you book your appointment.
Currently, laboratory results will be available in 1-2 days.
TravelSafe Clinic cannot rush lab results and is not responsible for delayed reports.
We do not analyze the samples in our clinic.
Express same day PCR testing is available Monday to Friday for an additional fee.
Are you travelling outside of Canada for an essential purpose?
- Are you repatriating to your home country?
- Are you travelling for business?
Do you require testing for occupational purposes? (For on-site group testing inquiries, please contact our Key Account Manager).
If you answered ‘Yes’ please continue to step 2.
Please call 604. 251-1975 or click here.
Please be prepared with:
- your departure time and date
We thank you for reading this information in preparation for booking your appointment.
Pre-travel COVID-19 Testing with Health Certificate
The BC Ministry of Health and Government of Canada advises against non-essential travel outside of Canada until further notice. Mandatory quarantine guidelines are in effect when you return to Canada. If you must travel, certain destinations require a health certificate and negative NAAT/PCR COVID-19 lab report.
TravelSafe provides full travel medicine consultations to provide you with country specific entry requirements and other health and vaccination recommendations. If proof of a negative COVID-19 test is required, TravelSafe will conduct testing for travellers on-site in our travel immunization clinic. A signed health certificate and lab report are emailed to you when the test is available from the laboratory.
To ensure the safety of our clients and employees, we do not accept walk-in appointments. To arrange an appointment, please call or email only.
Please be aware, border entry restrictions are changing frequently due to the COVID-19 pandemic.
For further information or to arrange an appointment,
please phone 604. 251-1975.
COVID-19 Antibody Testing for Travel Purposes
How do I get the antibody test?
- When you come for COVID 19 NAAT/PCR testing in our clinic, we will provide you with a Lab Requisition Form.
- After your appointment in our clinic, you will take this form to Lifelabs and present it to them for the antibody (blood) test.
- The fee for the antibody test is $75.00.
Lifelabs is located in our building on the second floor (Suite 290-2184 West Broadway). This location is closed on weekends. You can visit any location you choose.
- You can Save Your Spot to avoid waiting at LifeLabs
- You can make an appointment at LifeLabs in advance to avoid waiting
- You can walk in to Lifelabs without an appointment
Results from the antibody testing take 1 day to receive.
How do I get my results?
Your COVID-19 NAAT/PCR test result, health certificate and antibody test result will be emailed to you when they are reported from LifeLabs.
COVID-19 Testing for Groups and Individuals
As workers begin to return to the workplace during this latest phase of the COVID-19 pandemic, employers have an obligation to ensure they are doing everything possible to protect the health of their workers and the public at large. Screening workers and others entering the workplace for COVID-19 symptoms is a critical component of preventing COVID-19 transmission.
TravelSafe offers viral (nucleic acid) testing for asymptomatic groups and travellers who do not qualify for COVID-19 publicly-funded COVID-19 testing in British Columbia.
In BC, it is currently recommended that individuals with COVID-19 symptoms follow the BC Medical Health Officer’s recommendations for COVID-19 testing. Individuals exhibiting signs and symptoms of COVID-19 should consult their healthcare provider for potential testing. Individuals can also complete the BC Ministry of Health COVID-19 Self Assessment Tool https://bc.thrive.health/covid19/en for guidance.
ON-SITE Group Testing
Viral tests check samples from your respiratory system taken from the inside of your nose. Results tell you if you currently have an infection with SARS-CoV-2, the virus that causes COVID-19. TravelSafe coordinates on-site testing for large and small groups. The testing schedule and service is tailored to the needs of your specific group and/or workplace. A team of TravelSafe health professionals are available to answer questions and assist with the follow-up of any potential cases.
TravelSafe Clinic provides:
- COVID-19 NAAT/PCR (Nucleic Acid Test/Polymerase Chain Reaction) nasal swab testing
- Review & interpretation of test results
- Follow-up and/or consultation by a TravelSafe health care professional (RN or physician) when required (*all positive test results follow the BC Centre For Disease Control Reportable Disease procedure)
- COVID-19 resources specific for your group
Please contact: Penny Gleave, RN firstname.lastname@example.org for further information for group testing.
COVID-19 Testing by Nucleic Acid Amplification Test
Nucleic Acid Amplification test (NAAT or PCR test) detects RNA specific to the SARS-CoV-2 virus that causes COVID-19 infection, after RNA has been extracted from a specimen and tested in a laboratory. This test has a high sensitivity and detects the virus when the virus is present. A positive test result indicates a person likely has an active infection and can give the virus to others. The NAAT/PCR test does not confirm if a client has COVID-19 antibodies (a history of COVID-19 disease in the past).
A registered nurse obtains a sample from both nostrils using a swab. It is a painless and quick procedure. The sample is sent to an accredited laboratory for analysis.
The turnaround time for LIfeLabs test results is 1-2 days. LifeLabs is responsible for analyzing the COVID-19 samples and reporting the test results to TravelSafe Clinic. If the laboratory is overwhelmed with demand, your test result could be delayed. We will send your lab report and your health certificate as soon as it is available.
Express PCR COVID-19 test results are available the same day Monday to Friday.
Step 3 and COVID-19 Precautions in our Clinic
As of July 1, 2021, we are in Step 3 of the BC Ministry of Health’s restart plan. Social distancing, mask use and spending time in groups have eased. However, in medical clinics it is still advised to follow strict precautions to avoid transmission of COVID-19 disease. Our administrative team continue to wear surgical masks and frequently clean our clinic space. Our health care professionals wear personal protective equipment (PPE) and ensure a safe and clean environment at your site and in our clinic as per the BC Ministry of Health recommendations.
Clients visiting our clinic are required to continue wearing a face mask, use hand sanitizer upon entry into our clinic and to cancel an appointment if you have signs and symptoms of COVID-19.
We provide COVID-19 PCR testing for asymptomatic individuals. We do not test individuals who are known contacts, or individuals who have signs and symptoms of COVID-19. Please call 8-1-1 if you have signs and symptoms of COVID-19.
I want to say a big thank you from me.
I am sitting at LAX and in a few hours time will be on a plane back home.
Two people in front of me got denied boarding because of elements wrong or not complete on their covid test documentation so I feel very fortunate about getting through to you and believe it was because you went over and above for me.
thank you, thank you
– K.B. –
Thank you for the timely results and the easy experience working with your clinic.
I want to express how much I appreciate your clear communication and your dedication to providing the best service.
– O.V. –