COVID-19 Testing at TravelSafe
Convenient on-line booking system can be accessed 24/7
Our conscientious team follows up with every client to ensure your documents have been received
TravelSafe Clinic has a certified driver on call when test results are required urgently
We offer a mobile service that suits your schedule
Our team is working diligently to assist clients to book an appointment best suited for specific departure dates and times. Flights are being canceled, rescheduled and border entry requirements are changing frequently due to the COVID-19 pandemic. Please read the following information before you book your appointment.
Please follow steps 1-3 BEFORE you book your PCR/NAAT COVID-19 test appointment.
Currently, laboratory results will be available in 1-2 days.
TravelSafe Clinic cannot rush lab results and is not responsible for delayed reports.
We do not analyze PCR/NAAT samples in our clinic.
Express same day PCR testing is available Monday to Friday for an additional fee.
Are you travelling outside of Canada for an essential purpose?
- Are you repatriating to your home country?
- Are you travelling for business?
Do you require testing for occupational purposes? (For on-site group testing inquiries, please contact our Key Account Manager).
If you answered ‘Yes’ please continue to step 2.
Please call 604. 251-1975 or click here.
Please be prepared with:
- your departure time and date
We thank you for reading this information in preparation for booking your appointment.
Rapid Antigen Testing
We now offer COVID-19 rapid antigen testing.
What is the difference between PCR/NAAT COVID-19 testing and rapid antigen testing?
PCR testing identifies the presence or non‐presence of COVID‐19 virus proteins and gives you either a positive or negative result. These tests are conducted in a laboratory and take a chain reaction of chemicals to produce the results. This testing process is the gold standard of COVID-19 testing and can detect a small amount of virus. The test result takes a longer period of time than rapid antigen testing.
Rapid antigen testing is a technology that has been widely utilized to detect other viruses such as HIV. These tests provide similar results to tests that are carried out in laboratories. These tests create a chain reaction of chemicals to look for proteins related to the COVID‐19 virus and then either produce a positive or negative result depending on the presence or non‐presence of the proteins in the solution dripped onto the test strip. Test results are available in 25 minutes.
COVID-19 Testing by Nucleic Acid Amplification Test
Nucleic Acid Amplification test (NAAT or PCR test) detects RNA specific to the SARS-CoV-2 virus that causes COVID-19 infection, after RNA has been extracted from a specimen and tested in a laboratory. This test has a high sensitivity and detects the virus when the virus is present. It is the gold standard of COVID-19 testing. A positive test result indicates a person likely has an active infection and can give the virus to others. The NAAT/PCR test does not confirm if a client has COVID-19 antibodies (a history of COVID-19 disease in the past).
A registered nurse obtains a sample from both nostrils using a swab. It is a painless and quick procedure. The sample is sent to an accredited laboratory for analysis.
The turnaround time for LifeLabs test results is 1-2 days. LifeLabs is responsible for analyzing the COVID-19 samples and reporting the test results to TravelSafe Clinic. If the laboratory is overwhelmed with demand, your test result could be delayed. We will send your lab report and your health certificate as soon as it is available.
We also offer express SAME DAY PCR test results Monday to Friday.
Express PCR COVID-19 test results are available the same day Monday to Friday.
Pre-travel COVID-19 Testing with Health Certificate
The BC Ministry of Health and Government of Canada advises against non-essential travel outside of Canada until further notice. If you must travel, certain destinations require a health certificate and negative NAAT/PCR COVID-19 lab report.
TravelSafe provides full travel medicine consultations to provide you with country specific entry requirements and other health and vaccination recommendations. If proof of a negative COVID-19 test is required, TravelSafe will conduct testing for travellers on-site in our travel immunization clinic. A signed health certificate and lab report are emailed to you when the test is available from the laboratory.
To ensure the safety of our clients and employees, we do not accept walk-in appointments. To arrange an appointment, please call or email only.
Please be aware, border entry and airline requirements change frequently. Please check the current recommendations specific to your airline, destination, itinerary and vaccination history.
For further information or to arrange an appointment,
please phone 604. 251-1975.
COVID-19 Antibody Testing for Travel Purposes
How do I get the antibody test?
- When you come for COVID 19 NAAT/PCR testing in our clinic, we will provide you with a Lab Requisition Form.
- After your appointment in our clinic, you will take this form to Lifelabs and present it to them for the antibody (blood) test.
Lifelabs is located in our building on the second floor (Suite 290-2184 West Broadway). This location is closed on weekends. You can visit any location you choose.
- You can Save Your Spot to avoid waiting at LifeLabs
- You can make an appointment at LifeLabs in advance to avoid waiting
- You can walk in to Lifelabs without an appointment
Results from the antibody testing take 1 day to receive.
How do I get my results?
Your COVID-19 NAAT/PCR test result, health certificate and antibody test result will be emailed to you when they are reported from LifeLabs.
On-Site COVID-19 Testing for Groups and Individuals
Screening employees and others entering the workplace for COVID-19 symptoms is a critical component of preventing COVID-19 transmission. TravelSafe offers PCR/NAAT and rapid antigen testing for asymptomatic employees and travellers at your location. Employees and individuals exhibiting signs and symptoms of COVID-19 should follow the current BC Ministry of Health recommendations. Individuals can also complete the BC Ministry of Health COVID-19 Self Assessment Tool https://bc.thrive.health/
Viral tests check samples from your respiratory system taken from the inside of your nose. Results tell you if you currently have an infection with SARS-CoV-2, the virus that causes COVID-19. TravelSafe coordinates on-site testing for groups. The testing schedule and service is tailored to the needs of your specific group and/or workplace.
TravelSafe Clinic provides:
- COVID-19 NAAT/PCR (Nucleic Acid Test/Polymerase Chain Reaction) nasal swab testing and rapid antigen testing
- Review & interpretation of test results
- Follow-up and/or consultation by a TravelSafe health care professional (RN or physician) when required
- COVID-19 resources specific to your group
Please contact: Penny Gleave, RN penny.gleave@travelsafeclinic.
COVID-19 Precautions in our Clinic
The COVID-19 preventative guidelines from the BC Ministry of Health for social distancing, mask use and spending time in groups change depending on the virus activity in BC. In our clinic we continue to follow strict precautions to avoid the transmission of COVID-19 disease. Our administrative team wear surgical masks and frequently clean our clinic space. Our health care professionals wear personal protective equipment (PPE) and ensure a safe and clean environment at your site and in our clinic as per the BC Ministry of Health recommendations.
Clients visiting our clinic are required to continue wearing a face mask, use hand sanitizer upon entry into our clinic and to cancel an appointment if you have signs and symptoms of COVID-19.
We provide COVID-19 PCR testing and rapid antigen testing for asymptomatic individuals. We do not test individuals who are known contacts, or individuals who have signs and symptoms of COVID-19. Please call 8-1-1 if you have signs and symptoms of COVID-19.
I want to say a big thank you from me.
I am sitting at LAX and in a few hours time will be on a plane back home.
Two people in front of me got denied boarding because of elements wrong or not complete on their covid test documentation so I feel very fortunate about getting through to you and believe it was because you went over and above for me.
thank you, thank you
– K.B. –
Thank you for the timely results and the easy experience working with your clinic.
I want to express how much I appreciate your clear communication and your dedication to providing the best service.
– O.V. –